Refund policy

Le Derm Lab Return Policy

At Le Derm Lab, we strive to ensure customer satisfaction. Please review our return policy below:

1. Eligibility for Returns

   • Returns are accepted within 30 days of the delivery date.
   • Items must be unused, in their original condition, and accompanied by proof of purchase.

2. Final Sale Items

   • Final sale items are not eligible for return, refund, or exchange.

3. Shipping Costs

   • Customers are responsible for return shipping costs.
   • Please ensure the return is properly packaged to prevent damage during transit.

4. Restocking Fee

   • A 15% restocking fee will be applied to all returns.

5. Refund Process

   • Once the returned item is received and inspected, refunds will be processed within 5–7 business days.
   • Refunds will be issued to the original payment method, minus the restocking fee.

If you have any questions about the return process, feel free to contact us at [insert contact details].

Thank you for shopping with Le Derm Lab!