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Privacy Policy

Privacy Policy for Lé Derm Lab

Effective Date: October 8, 2024

This Privacy Policy describes how Lé Derm Lab (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ledermlab.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices, legal obligations, or operational needs. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and notify you as required by law.

2. Information We Collect

We collect personal information about you in several ways:

  • Information You Provide Directly: Includes contact details (name, email, phone number, shipping address), order information, account details (username, password), and customer support messages.
  • Information Automatically Collected: This includes Usage Data such as IP address, browser type, interactions with the Site, and device information. We use cookies and similar technologies for this purpose.
  • Information from Third Parties: This may include data from service providers such as payment processors and partners like Shopify.

3. How We Use Your Information

We use your personal information to:

  • Provide products and services, including processing payments, fulfilling orders, shipping, returns, and account management.
  • Communicate with you about your orders or customer support.
  • Conduct marketing and advertising activities tailored to your preferences.
  • Ensure site security, fraud prevention, and compliance with applicable laws.

4. Cookies

We use cookies to enhance your experience on our Site. For more information about our use of cookies, please visit Shopify’s Cookie Policy.

5. How We Share Your Information

We may share your personal information with:

  • Vendors and service providers who support our operations, such as payment processors and shipping partners.
  • Business and marketing partners to improve and personalize your experience.
  • Legal authorities when required by law or in the context of a business transaction.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access, Correct, or Delete: Request access to, correction of, or deletion of your personal information.
  • Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
  • Opt-out of Marketing: You can opt out of marketing emails by clicking the unsubscribe link.

To exercise your rights, please contact us at info@ledermlab.com or at our mailing address below. We may require verification of your identity before processing your request.

7. International Users

Your personal information may be transferred to, stored, or processed outside your country of residence. We use appropriate safeguards, such as standard contractual clauses, to protect your data during these transfers.

8. Security

We employ security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Services are not directed to children, and we do not knowingly collect personal information from individuals under 16.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Lé Derm Lab
2140 Northeast 26th Street,
Fort Lauderdale, FL 33305, US
Email: info@ledermlab.com

By using our Services, you consent to our Privacy Policy and practices