At LeDermLab.com, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help — with clarity, fairness, and care.

Return Window

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  You may return eligible products within 30 days of the delivery date.
  

Return Conditions

To qualify for a return:

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  Items must be unused, unopened, and in their original packaging.
  
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  A receipt or proof of purchase is required.
  
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  Products must have been purchased directly from LeDermLab.com.
  

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

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  Opened or used skincare products
  
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  Items marked Final Sale
  
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  Gift cards or promotional items
  

Return Process

1. 
   Email us at info@ledermlab.com with your order number and reason for return.
   
2. 
   Once approved, we will provide return instructions and a return shipping address.
   
3. 
   Customers are responsible for return shipping costs.
   
4. 
   A 15% restocking fee will be applied to all approved returns.
   

Refunds

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  Refunds are issued to the original payment method within 7–10 business days of receiving and inspecting the returned item.
  
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  All approved returns are subject to a 15% restocking fee, which will be deducted from the total refund.
  
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  Shipping fees are non-refundable.
  

Damaged or Incorrect Orders

If you received a damaged or incorrect product, contact us within 5 days of delivery at info@ledermlab.com, and we’ll make it right — at no additional cost to you.

Your skin type deserves customized care, and Lé Derm Lab is here to guide you every step of the way. Explore our product line and discover the perfect match for your skin’s unique needs.Start your journey to healthier, glowing skin today.